• Password Policy Tool and sa

    Subject: Explains how the Password Policy tool affects sa. More Information: The Password Policy tool will affect all users except sa. When you enable the Password Policy tool and select the password options, it is invoked immediately the next time users log in. You may also force users to change their password on the next

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  • Rockton Software Preference Options

    Subject: Provides information on the options in the Rockton Software Preferences window. More Information: The Rockton Software Preferences window is available under Help | Rockton Software Support and then click Settings | Rockton Software Preferences. Settings for all users Enable sending usage statistics to Rockton Software – this option is currently not functional. Enable logging of

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  • Import Reports Window Blank When Importing SSRS Reports

    Issue: When importing SSRS reports in Dynamics Report Manager, the Import Reports window is blank. Cause: Lack of permissions in SSRS. Resolution: Check the user’s permissions in SSRS.  At a minimum they will need Browser permissions.  To add the user as a Browser in SSRS, please do the following: From your SSRS Home Page, Click

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  • Dynamics GP Toolbox Implementation Tips

    Subject: Provides helpful information on implementing, installing, and setting up Dynamics GP Toolbox. Information: Below is information regarding the install and implementation of Toolbox. If you would like Rockton Software to perform the implementation or you would like detailed training on Auditor, contact our sales team for a quote on those services. sales@rocktonsoftware.com 877-4-ROCKTON (877-476-2586)

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  • Price Used On Item When Item Belongs To Multiple Filters

    Subject: Explains what price is used when an item is in the Pricing Matrix in Omni Price more than once due to filters. More Information: The Pricing Matrix is used to enter the pricing information for items. You may enter the items as individual lines, created filters for groups of items with the same price

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  • Error registering trigger Field_Pre_Generic_Trigger followed by Error registering trigger Field_Post_Generic_Trigger after upgrading

    Error: After upgrading you receive errors when logging in to Dynamics GP.  The field and form referenced may vary. Example: Error registering trigger Field_Pre_Generic_Trigger for ‘(L) wfOriginalBatch’ of window ‘GL_Transaction_Entry’ of form ‘GL_Transaction_Entry’. Error code: 4. Error registering trigger Field_Post_Generic_Trigger for ‘(L) wfOriginalBatch’ of window ‘GL_Transaction_Entry’ of form ‘GL_Transaction_Entry’. Error code: 4. Cause: Field names

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  • Method not found: ‘Void RocktonSoftware.Email.CmMessage.set_Password(System.String)’. when emailing in DRM

    Error: After setting up a new computer and trying to e-mail an invoice in DRM you receive the following error. Method not found: ‘Void RocktonSoftware.Email.CmMessage.set_Password(System.String) Resolution: Re-install DRM on the workstation: Make a backup and have everyone out of Dynamics GP. In the GP code folder, rename the DRM.DIC. Right-click on the DRM.EXE and click ‘Run

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  • How the Use Item Filter for non specified Items Filter works in the Contract Maintenance window

    The Use Item Filter for non specified Items option Item Filter you select works specifically with the line in the Pricing Matrix where the Item Number is blank. The lines with Item Numbers specified in the Pricing Matrix section will still be applicable to the Contract.In this example, Customer AARONFIT0001 has a Contract with us

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  • How to Setup and Use E-Sign Signature Queued Approval

    In this example, E-Sign Signature Queued Approval will be set up for Employee Pay Code Pay Rate changes. Note: To see the steps below including screenshots, click the following link to open a Word document: How to Setup and Use E Sign Signature Queued Approval. Assign E-Sign Approvers Go to Microsoft Dynamics GP | Tools |

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  • How to Setup and Use E-Sign Signature Approvals on a Window Button

    In this example, E-Sign Signature Approval will be assigned to the Save button in the Customer Maintenance window. Note: To see the steps below including screenshots, click the following link to open a Word document: How to Setup and Use E Sign Signature Approvals on a Window Button. Assign E-Sign Approvers Go to Microsoft Dynamics GP

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