• Update Security is currently running. Please try again later.

    This article replaces TK00133. Issue: When you update the project security, you receive the following warning message. Update Security is currently running. Please try again later. Cause: Update to security routine is stuck. Resolution: Cancel the update and rebuild the security. Logon as user ‘sa’. Go to Project Cost | Utilities | PC SQL Maintenance

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  • Windows User Field Inactive on PC System User Setup Window

    This article replaces TK00134. Issue: Windows User field is inactive on PC System User Setup Window. Cause: During the Project Cost Web Suite setup, Windows single sign-on authentication was not setup.  Therefore, the Windows User field is inactive. Resolution: Run the Setup.exe file for Project Cost Web Suite. Click SQL and enter the following. SQL

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  • Bring Project Cost Transaction Entry Window Back Onto Screen

    This article replaces TK00132. Issue: When the Project Cost transaction window pops open, it opens and then falls off screen. Cause: This is a sporadic issue that occurs when Microsoft Windows opens a window.  It is not a Project Cost related issue. Resolution: Hold down Shift key while right-clicking the program in the Taskbar. Select

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  • Error – Logon Unexpected Exception

    This article replaces TK00128. Error: When attempting to logon to the Web Suite portal for the first time after installing Project Cost, you receive the following error. Cause: Dexterity Shared Components were not installed during Dynamics GP install. Resolution: From the Dynamics GP media, open the Setup.exe file. The Dynamics GP Bootstrapper Setup window opens

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  • This project or task has been assigned transactions. It may not be deleted.

    This article replaces TK00131. Issue: When attempting to delete a project or task, you receive the following error. Cause: Transactions have been created and deleting the project or task creates orphan records. Resolution: Check SQL tables for data. Make a full backup. Run the following script in SQL. select * from pc00300 where zProjectID =

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  • Unhandled script exception: Division by zero, script aborted.

    This article replaces TK00124. Error: When creating SOP transactions, you receive the following error. Unhandled script exception: Division by zero, script aborted. EXCEPTION_CLASS_SCRIPT_DIVIDE_BY_ZERO Cause: A zero quantity in the billing quantity field produces an error on processing when recalculating taxes and currency transactions. Resolution: Go to Project Cost | Transactions | Create SOP Transactions. Create

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  • How to Remove Mac OS X Mavericks Safari 6.1 Restrictions for Silverlight Enabled Websites

    This articles replaces TK00123 Subject: The steps described here show you how to allow Silverlight to run outside the sandbox for the sites you trust. Resolution: Open Safari to the Silverlight enabled website. Go to Safari | Preferences. Select the Security tab. Make sure the Allow Plug-ins box is marked. Click the Manage Website Settings…

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  • pcimportTask failed. SprocStatus: 50000

    This article replaces TK00125 Error: When attempting to import new Tasks for a Project, you receive the following error. pcimportTask failed. SprocStatus: 50000 Cause: The Project Cost import function does not support importing new Tasks if the Project already has Tasks. Resolution: Manually create a Task for the Project. Go to Project Cost | Cards

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  • GPConnection.Connect() exception: Timeout expired.

    This article replaces TK00126. Error: When you launch Dynamics GP for the first time after a new install or upgrade, the Project Cost Addin failed to load and you receive the following error. OlympicSystems.ProjectCostDynamics.GPConnNetException: GPConnection.Connect() exception: Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because

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  • Error – Approval_IntializeData

    Error: When attempting to approve Project Cost transactions on the portal, you receive the following error. Unexpected SQL Exception Cause: Approval Transaction table (pc90510) needs truncated in SQL or recreated in Project Cost. Resolutions: Resolution 1:  Truncate table pc90510 in SQL. Make a full backup. Run the following script in SQL. TRUNCATE TABLE pc90510 Resolution

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