• Windows User Field Inactive on PC System User Setup Window

    This article replaces TK00134. Issue: Windows User field is inactive on PC System User Setup Window. Cause: During the Project Cost Web Suite setup, Windows single sign-on authentication was not setup.  Therefore, the Windows User field is inactive. Resolution: Run the Setup.exe file for Project Cost Web Suite. Click SQL and enter the following. SQL

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  • Bring Project Cost Transaction Entry Window Back Onto Screen

    This article replaces TK00132. Issue: When the Project Cost transaction window pops open, it opens and then falls off screen. Cause: This is a sporadic issue that occurs when Microsoft Windows opens a window.  It is not a Project Cost related issue. Resolution: Hold down Shift key while right-clicking the program in the Taskbar. Select

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  • Error – Logon Unexpected Exception

    This article replaces TK00128. Error: When attempting to logon to the Web Suite portal for the first time after installing Project Cost, you receive the following error. Cause: Dexterity Shared Components were not installed during Dynamics GP install. Resolution: From the Dynamics GP media, open the Setup.exe file. The Dynamics GP Bootstrapper Setup window opens

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  • This project or task has been assigned transactions. It may not be deleted.

    This article replaces TK00131. Issue: When attempting to delete a project or task, you receive the following error. Cause: Transactions have been created and deleting the project or task creates orphan records. Resolution: Check SQL tables for data. Make a full backup. Run the following script in SQL. select * from pc00300 where zProjectID =

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  • Unhandled script exception: Division by zero, script aborted.

    This article replaces TK00124. Error: When creating SOP transactions, you receive the following error. Unhandled script exception: Division by zero, script aborted. EXCEPTION_CLASS_SCRIPT_DIVIDE_BY_ZERO Cause: A zero quantity in the billing quantity field produces an error on processing when recalculating taxes and currency transactions. Resolution: Go to Project Cost | Transactions | Create SOP Transactions. Create

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  • How to Remove Mac OS X Mavericks Safari 6.1 Restrictions for Silverlight Enabled Websites

    This articles replaces TK00123 Subject: The steps described here show you how to allow Silverlight to run outside the sandbox for the sites you trust. Resolution: Open Safari to the Silverlight enabled website. Go to Safari | Preferences. Select the Security tab. Make sure the Allow Plug-ins box is marked. Click the Manage Website Settings…

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  • pcimportTask failed. SprocStatus: 50000

    This article replaces TK00125 Error: When attempting to import new Tasks for a Project, you receive the following error. pcimportTask failed. SprocStatus: 50000 Cause: The Project Cost import function does not support importing new Tasks if the Project already has Tasks. Resolution: Manually create a Task for the Project. Go to Project Cost | Cards

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  • GPConnection.Connect() exception: Timeout expired.

    This article replaces TK00126. Error: When you launch Dynamics GP for the first time after a new install or upgrade, the Project Cost Addin failed to load and you receive the following error. OlympicSystems.ProjectCostDynamics.GPConnNetException: GPConnection.Connect() exception: Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because

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  • Error – Approval_IntializeData

    Error: When attempting to approve Project Cost transactions on the portal, you receive the following error. Unexpected SQL Exception Cause: Approval Transaction table (pc90510) needs truncated in SQL or recreated in Project Cost. Resolutions: Resolution 1:  Truncate table pc90510 in SQL. Make a full backup. Run the following script in SQL. TRUNCATE TABLE pc90510 Resolution

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  • How to Disable Project Cost in a Dynamics GP Company

    Subject: The steps here explain how to disable Project Cost in a Dynamics GP company. Resolution: Go to Project Cost | Utilities | SQL Maintenance. From the menu, click Project Cost and then select Additional Processes. Under the Remove Project Cost Components, click Remove on the following. Company views Company stored procedures Company user functions

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