• Registration verification failed

    This article replaces TK00142. Error: When attempting to register Project Cost, you receive the following error on the PC Registration Details window. Registration verification failed Cause: This is a known issue with some versions of .NET Framework where the DSA Crypto Service Provider fails. Resolution: Download the latest .NET Framework security pack. For more information

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  • The Project Cost dictionary version is incompatible with the system database version or company database version.

    This article replaces TK00141. Error: You restored a Live company database to a new test database and received the following error. The Project Cost dictionary version is incompatible with the system database version or company database version. Dynamics GP will close. Please contact your administrator. Cause: New test database is missing a Project Cost version

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  • Cannot retrieve Windows Domain information at this time.

    This article replaces TK00139. Error: When attempting to open the PC System Setup window, you receive the following error. Cannot retrieve Windows Domain information at this time. You will not be able to assign a Windows User until the Windows Domain information can be retrieved. Cause: This error has been documented as a software bug

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  • Project Cost Web Suite Portal Will Not Display – Logon Window is Blank

    This article replaces TK00140. Error: When attempting to open the Web Suite portal window after installing Project Cost, the portal will not display or the logon window is blank. Cause: Domain group NETWORK SERVICE needs added in pcWebSuite Properties. Resolution: Add domain group NETWORK SERVICE. Right-click on the pcWebSuite folder and select Properties. Select the

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  • The Currency/Price Level/U of M combination is not included in the price list for this item.

    This article replaces TK00136. Error: When attempting to process SOP transactions, you receive the following error. Cause: Price list for item number has not been setup. Resolution: Setup a price list for the item number. Go to Inventory | Cards | Price List. For more information on setting up Item Price Lists, click here. Note: In

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  • Unhandled database exception: A get/change operation on table ‘SOP_SETP’ could not find a record.

    This article replace TK00138. Error: When attempting to process invoices in Project Cost, you receive the following error. Unhandled database exception: A get/change operation on table ‘SOP_SETP’ could not find a record. EXCEPTION_CLASS_DB Cause: Sales Order Processing has not been setup.  Therefore, the SOP40100 table has not been initiated. Resolution: Setup Sales Order Processing. Go

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  • GL – Cannot create transactions for a date that isn’t within a fiscal year

    This article replaces TK00135. Error: When attempting to process UPR transactions, you receive the following error. Cause: User failed to complete the required fields on the PC Post Standard Labor Costs window. Resolution: Complete the required fields on the PC Post Standard Labor Costs window. Go to Project Cost | Transactions | Create UPR Transactions.

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  • Service Call Error – Approval_SaveTransactions

    This article replaces TK00127. Error: When attempting to save Time & Expense transactions on the portal, you receive the following error. Cause: Project Cost Approvals window sat idle for an extended amount of time. Internet Information Services (IIS) time out control has been reached. Resolution 1: Logout and log back into the Web Suite portal.

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  • Update Security is currently running. Please try again later.

    This article replaces TK00133. Issue: When you update the project security, you receive the following warning message. Update Security is currently running. Please try again later. Cause: Update to security routine is stuck. Resolution: Cancel the update and rebuild the security. Logon as user ‘sa’. Go to Project Cost | Utilities | PC SQL Maintenance

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  • Windows User Field Inactive on PC System User Setup Window

    This article replaces TK00134. Issue: Windows User field is inactive on PC System User Setup Window. Cause: During the Project Cost Web Suite setup, Windows single sign-on authentication was not setup.  Therefore, the Windows User field is inactive. Resolution: Run the Setup.exe file for Project Cost Web Suite. Click SQL and enter the following. SQL

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