Knowledge Base

Using Import/Export to Update Price Sheet Details

Subject The steps here explain how to use the import and export feature in Rockton Pricing Management (RPM) to make changes to existing Price Sheet Details. Resolution Pricing can be set up in a variety of ways using Rockton Pricing Management...

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How to create a Document Attribute in Dynamics GP

Subject The steps here explain how to create a Document Attribute in Dynamics GP that can then be used as part of a Price Calculation in Rockton Pricing Management (RPM) and Dynamics GP. Resolution Document Attributes in RPM are a powerful feature...

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Record in ERP did not Delete in RPM

Issue When you delete a record in Acumatica/Dynamics GP, the record still appears in RPM under the ERP Data records. Cause Deletes are not synched between the ERP and RPM. Resolution Manually delete the record from RPM after you have deleted from...

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RPM is not Calculating the Correct Price

Issue Rockton Pricing Management (RPM) is not calculating prices or is calculating an incorrect price. Causes RPM is not enabled in the ERP. The Price Schedule is not active. Pricing Mode is not set to the correct Pricing Mode. A Price Filter is...

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Price Calculations are not Calculating as Expected

Issue When entering a transaction or executing a Pricing Scenario, the Price Calculations do not calculate as expected. Resolution Check the following on the Price Calculation to determine if it is affecting the calculation. To access the Price...

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Cancel an RPM Rebate Batch in Acumatica

Subject The steps here explain how to cancel a rebate batch that was processed using Rockton Pricing Management (RPM) and Acumatica. Resolution The Process Rebate function allows you to create Rebate Batches to process rebates to Customers or...

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How to Process RPM Rebates in Acumatica

Subject The steps here explain the most common way to use the Process Rebates function with Rockton Pricing Management (RPM) and Acumatica. Resolution Rebates can be a great incentive program, but they come with manual processes and added headaches...

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