• How to Configure Secure Socket Layer (SSL) in IIS

    Subject: HTTPS is a secure communications channel used to exchange sensitive information such as User Credentials or Credit Card details between a client computer and server.  It uses SSL which encrypts communication over the internet. To setup a website for HTTPS, you need the following items: Web Server Certificate SSL Port Resolution: Import or Create

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  • How to Set Internet Explorer Compatibility View Settings

    Subject: The steps here describe how to set the Internet Explorer Compatibility View settings, if using Internet Explorer 9 (or newer). Resolution: Open Internet Explorer. Click Tools. Select Compatibility View settings. Type in or copy the name of the website and click Add. Ensure the box for Display intranet sites in Compatibility view is checked.

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  • Line accounts are missing or invalid

    This article replaces TK00108. Error: When you post a SOP invoice, you receive the following error. Cause: Non-Inventoried Items default posting account is not setup. Resolution: Verify the default posting account for Non-Inventoried Items is setup. Navigate to Administration | Setup | Posting | Posting Accounts. In the Display field, select Sales to filter the

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  • How to Setup Pay Codes in GP Payroll for Salaried Employees

    Subject: The steps here describe how to setup Pay Codes in GP Payroll for salaried employees. Resolution: Navigate to HR & Payroll | Cards | Payroll | Pay Code. Select an Employee ID. Select a Pay Code. In the Pay Rate field, enter the pay rate for the amount of pay. Select Unit of Pay.

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  • default.js – LogOnUserReturn()

    This article replaces TK00105. Error: When attempting to logon to the Time & Expense portal, you receive the following error. Cause: .NET 3.5.1 Framework is not installed on the IIS Server. Resolution: Install .NET 3.5.1. on the IIS Server. Open desktop app Server Manager. Navigate to Manage | Add Roles and Features. Step through the

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  • common.js – Data.GetCompanyObjFromServer() – Object required (-2146827864)

    This article replaces TK00103. Error: When logging onto the Time & Expense portal and entering the user name and password, you receive the following error. Causes: Project Cost is not registered. Minimum Multi-Currency is not setup. Resolution 1: Register Project Cost. Navigate to Project Cost | Utilities | Registration. Verify that Project Cost is registered.

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  • 0x80004005

    This article replaces TK00101. Error: When executing the syntax ‘aspnet_regiis’, you receive the following error. 0x80004005 Cause: User did not run the Command Prompt as an administrator. Resolution: Re-run the syntax ‘aspnet_regiis’ with the Command Prompt as an administer. Right-click and choose Run as administrator.

  • Server Error in ‘/’ Application

    This articles replaces TK00100. Error: When logging onto the Time & Expense portal, you receive the following error. Server Error in ‘/’ Application Resolution: Edit the Web.config file. Locate <customErrors mode=”On” /> and change the text to <customErrors mode=”Off” />. Save and close the file. Attempt to logon to the Time & Expense portal. Take

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  • This date is closed

    Error: When reporting time on the Time & Expense portal, you receive the following error. Causes: The Project Cost fiscal reporting period does not exist. The reporting period pay group is closed. The GP fiscal period is closed. Resolution 1: Create the Project Cost fiscal reporting period. Navigate to Project Cost | Setup | Period

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  • How to Unblock Project Cost Media

    Subject: Microsoft Windows sometimes blocks certain files that you download or transfer from another computer for security reasons.  An example is the On-line Help file that is blocked and the content cannot be displayed. The steps here describes how to unblock files. Resolution:  Open the Windows Explorer and find the Project Cost Help file (pc232.chm

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