• Using Import/Export to Update Price Sheet Details

    Subject The steps here explain how to use the import and export feature in Rockton Pricing Management (RPM) to make changes to existing Price Sheet Details. Resolution Pricing can be set up in a variety of ways using Rockton Pricing Management (RPM). You can set up Price Schedules where pricing is based on Item Cost,

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  • How to create a Document Attribute in Dynamics GP

    Subject The steps here explain how to create a Document Attribute in Dynamics GP that can then be used as part of a Price Calculation in Rockton Pricing Management (RPM) and Dynamics GP. Resolution Document Attributes in RPM are a powerful feature that can provide flexibility in pricing with Dynamics GP. You can setup a

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  • How to setup and use Document Attributes on a Price Calculation with RPM and Dynamics GP

    Subject The steps here explain how to setup and use Document Attributes as part of a Price Calculation in Rockton Pricing Management (RPM) and Dynamics GP. Resolution In this example, we use the Default Site ID from the Sales Transaction. Based on the Site ID assigned on the Sales Invoice, a shipping cost automatically calculates

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  • Record in ERP did not Delete in RPM

    Issue When you delete a record in Acumatica/Dynamics GP, the record still appears in RPM under the ERP Data records. Cause Deletes are not synched between the ERP and RPM. Resolution Manually delete the record from RPM after you have deleted from the ERP. Steps to delete: Log in to RPM. Expand the ERP Data

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  • RPM is not Calculating the Correct Price

    Issue Rockton Pricing Management (RPM) is not calculating prices or is calculating an incorrect price. Causes RPM is not enabled in the ERP. The Price Schedule is not active. Pricing Mode is not set to the correct Pricing Mode. A Price Filter is limiting results. Price Schedule does not match existing Price Level or Price

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  • Price Calculations are not Calculating as Expected

    Issue When entering a transaction or executing a Pricing Scenario, the Price Calculations do not calculate as expected. Resolution Check the following on the Price Calculation to determine if it is affecting the calculation. To access the Price Calculation, login to RPM and expand the Pricing menu. Click Price Calculations and open the Price Calculation

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  • Cancel an RPM Rebate Batch in Acumatica

    Subject The steps here explain how to cancel a rebate batch that was processed using Rockton Pricing Management (RPM) and Acumatica. Resolution The Process Rebate function allows you to create Rebate Batches to process rebates to Customers or Vendors. There may be situations where you processed the batch but need to cancel or void that

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  • How to Process RPM Rebates in Acumatica

    Subject The steps here explain the most common way to use the Process Rebates function with Rockton Pricing Management (RPM) and Acumatica. Resolution Rebates can be a great incentive program, but they come with manual processes and added headaches making sure you aren’t overpaying or underpaying. The Rebate Management (Process Rebates) function allows users to

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  • How to Setup and Use Document Attributes on a Price Calculation with RPM and Acumatica

    Subject The steps here explain how to setup a Document Attribute in Rockton Pricing Management (RPM) when calculating prices on a transaction in Acumatica. Resolution In this example, we will use the State from the Shipping Address of a Customer used on a Sales Order. Based on the state on that Sales Order, a shipping

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  • How to Create a Document Attribute in Acumatica for RPM

    Subject The steps here explain how to create a Document Attribute in Acumatica that can then be used as part of a Price Calculation in Rockton Pricing Management (RPM) and Acumatica. Resolution Document Attributes in RPM are a powerful feature that can provide so much flexibility in pricing with Acumatica. You can setup a Document

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