• How to Use SmartFill to Lookup Intercompany General Ledger Accounts

    Subject: The steps shown below describe how to set up a SmartFill Custom SQL Object to allow you to lookup Intercompany General Ledger accounts. Resolution: Create a new SmartFill Object following these steps: Click Microsoft Dynamics GP | Tools | Setup | SmartFill | Objects and then click the plus sign (+) Enter an Object

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  • How to create a SOD Group ID, Exclusion ID, and review the SOD Reports

    Subject: The steps here describe how to create a Segregation of Duties (SOD) Group ID, an Exclusion ID, and how to review the SOD reports. Information: These steps may be used in different scenarios, but the example here is specific to Payables Management. We have already identified where there is a Segregation of Duty (SOD)

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  • Registration verification failed

    This article replaces TK00142. Error: When attempting to register Project Cost, you receive the following error on the PC Registration Details window. Registration verification failed Cause: This is a known issue with some versions of .NET Framework where the DSA Crypto Service Provider fails. Resolution: Download the latest .NET Framework security pack. For more information

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  • The Project Cost dictionary version is incompatible with the system database version or company database version.

    This article replaces TK00141. Error: You restored a Live company database to a new test database and received the following error. The Project Cost dictionary version is incompatible with the system database version or company database version. Dynamics GP will close. Please contact your administrator. Cause: New test database is missing a Project Cost version

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  • Cannot retrieve Windows Domain information at this time.

    This article replaces TK00139. Error: When attempting to open the PC System Setup window, you receive the following error. Cannot retrieve Windows Domain information at this time. You will not be able to assign a Windows User until the Windows Domain information can be retrieved. Cause: This error has been documented as a software bug

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  • Project Cost Web Suite Portal Will Not Display – Logon Window is Blank

    This article replaces TK00140. Error: When attempting to open the Web Suite portal window after installing Project Cost, the portal will not display or the logon window is blank. Cause: Domain group NETWORK SERVICE needs added in pcWebSuite Properties. Resolution: Add domain group NETWORK SERVICE. Right-click on the pcWebSuite folder and select Properties. Select the

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  • The Currency/Price Level/U of M combination is not included in the price list for this item.

    This article replaces TK00136. Error: When attempting to process SOP transactions, you receive the following error on the Error Report. 144 The Currency/Price Level/U of M combination is not included in the price list for this item. Cause: The Price List for Item Number has not been setup. Resolution: Setup a Price List for the

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  • Unhandled database exception: A get/change operation on table ‘SOP_SETP’ could not find a record.

    This article replace TK00138. Error: When attempting to process invoices in Project Cost, you receive the following error. Unhandled database exception: A get/change operation on table ‘SOP_SETP’ could not find a record. EXCEPTION_CLASS_DB Cause: Sales Order Processing has not been setup.  Therefore, the SOP40100 table has not been initiated. Resolution: Setup Sales Order Processing. Go

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  • GL – Cannot create transactions for a date that isn’t within a fiscal year

    This article replaces TK00135. Error: When attempting to process UPR transactions, you receive the following error. Cause: User failed to complete the required fields on the PC Post Standard Labor Costs window. Resolution: Complete the required fields on the PC Post Standard Labor Costs window. Go to Project Cost | Transactions | Create UPR Transactions.

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  • Service Call Error – Approval_SaveTransactions

    This article replaces TK00127. Error: When attempting to save Time & Expense transactions on the portal, you receive the following error. Approval_SaveTransactions: [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/? linkid=106663&Version=5.1.30514.0&File=System.Wind ows.dll&Key=HttpWebRequest_WebException_RemoteSe rver Cause: Project Cost Approvals window sat idle for

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