Difference Between the Price Windows
Subject Describes the different ‘Price’ windows in Rockton Pricing Management (RPM). Information RPM is a flexible pricing tool with many ways to set up pricing. Understanding the different windows makes set up much easier. Below is a description of each Price window. Price Book A Price Book is made up of Price Sheets that detail
Registration Key is Invalid Error When Upgrading From 2018 to 2018.2 and Build Number Does Not Update
Error: You receive the error message: “Key is Invalid” on the Registration window for Rockton products including SmartFill, Dynamics Report Manager, Dynamics GP Toolbox, Auditor, or Omni Price. This error occurs after an upgrade from Microsoft Dynamics GP 2018 (any build) to Microsoft Dynamics GP 2018.2. The user count, site name and version information is
Add SmartFill Objects Accidentally Deleted from Smartfill Objects Window
Subject: The steps here will describe where to search for your deleted objects and how to import them back into Dynamics GP. Resolution: Steps to find your objects. Go to your GP code folder. (Example: C:\Program Files (x86)\Microsoft Dynamics\GP2018) Scroll until you find the string of your Smartfill objects. Steps to import objects into GP.
SmartFill Implementation Tips
Subject: Provides helpful information on implementing, installing, and setting up SmartFill. Information: Below is information regarding the install and implementation of SmartFill. If you would like Rockton Software to perform the implementation or you would like detailed training on SmartFill, email or call our sales team for a quote on those services. sales@rocktonsoftware.com 877-4-ROCKTON (877-476-2586)
RSAS Triggers Missing for New Company
Issue: You added a new company and now Auditor is missing the Triggers for the new company. Resolution: In order to add the triggers from SQL Table audits for a new company, you can run the rebuild process. Here are the steps. Have everyone log out of the system and make a complete restorable backup.
A get/change first operation on table ‘sySecurityAssignTaskOperations’ (45)
Error: You receive the following error while attempting to activate Security Manager in Dynamics GP Toolbox. A get/change first operation on table ‘sySecurityAssignTaskOperations’ (45). [Microsoft][SQL Server Native Client 10.0][SQL Server]Incorrect syntax near ‘S’. [Microsoft][SQL Server Native Client 10.0][SQL Server]Unclosed quotation mark after the character string ‘) ORDER BY SECURITYTASKID ASC ,DICTID ASC ,SECURITYID ASC ,SECRESTYPE
New Records Audited do not Show Information in the Old Field Value and New Field Value Columns
Subject: Explains why new records being added in Dynamics GP are audited but do not display information in the Old Field Value and New Field Value columns in SmartList. More Information: Records added in Dynamics GP and are set to audit are new records in the system. This means there was no previous information to
Rockton Software Product Compatibility with the 2018 U.S. Year-End Update for Microsoft Dynamics GP
Subject: The information here describes which Rockton Software product versions are compatible with the 2018 U.S. Year-End Update for Microsoft Dynamics GP. Information: The latest builds of the Rockton Software products have been tested and are compatible with the 2018 U.S. Year-End Update for Microsoft Dynamics GP (GP) on the following versions: 2015 and 2015 R2
Omni Price Stops Working after Installing on an Additional Workstation
Issue: You recently added an additional workstation. After installing Omni Price on that workstation, Omni Price has stopped working. Cause: Omni Price was not fully installed on all companies. Resolution: Verify the install has completed on each company. Then, log in to each company where you installed Omni Price and complete the install. More Information:
Error: Procedure RSAS_LIFECYCLE_TWO_PM10000_INSERT, String or binary data would be truncated. The statement has been terminated.
Error: ‘Msg 8152, Level 16, State 2, Procedure RSAS_LIFECYCLE_TWO_PM10000_INSERT, Line 1 [Batch Start Line 0] String or binary data would be truncated. The statement has been terminated.’ This occurs when importing data into Microsoft Dynamics GP. The table name will vary depending on what module you are importing into within Microsoft Dynamics GP. Cause: When
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