Product Life Cycle

Support life Cycle

Rockton Software will attempt to provide support to users on older versions as much as is possible and within reason. We may run into some limitations if the customer is on a Microsoft Dynamics GP version 2015 or older.  If a bug is found in an older release, this may mean that the only recourse is to upgrade to a supported version of Microsoft Dynamics GP.

Why is it important to be on a supported version of Microsoft Dynamics GP?  You will:

  • have access to full support
  • have access to product enhancements and bug fixes
  • minimize and/or avoid additional support, upgrade and/or consulting fees

Product Life Cycle

We will no longer be releasing builds, including: product enhancements and bug fixes, for the following major versions:

  • Microsoft Dynamics GP 2015
  • Microsoft Dynamics GP 2013
  • Microsoft Dynamics GP 2010
  • Microsoft Dynamics GP 10.0
  • Microsoft Dynamics GP 9.0

  • Microsoft Great Plains 8.0
  • Microsoft Great Plains 7.5
  • Microsoft Great Plains 7.0
  • Microsoft Great Plains 6.0

If you have questions regarding an unsupported product version, please visit our extensive Knowledge Base, as articles for past versions and builds may help solve your problem. As always, you may contact support@rocktonsoftware.com with any further questions.

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