• The Currency/Price Level/U of M combination is not included in the price list for this item.

    This article replaces TK00136. Error: When attempting to process SOP transactions, you receive the following error on the Error Report. 144 The Currency/Price Level/U of M combination is not included in the price list for this item. Cause: The Price List for Item Number has not been setup. Resolution: Setup a Price List for the

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  • Unhandled database exception: A get/change operation on table ‘SOP_SETP’ could not find a record.

    This article replace TK00138. Error: When attempting to process invoices in Project Cost, you receive the following error. Unhandled database exception: A get/change operation on table ‘SOP_SETP’ could not find a record. EXCEPTION_CLASS_DB Cause: Sales Order Processing has not been setup.  Therefore, the SOP40100 table has not been initiated. Resolution: Setup Sales Order Processing. Go

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  • GL – Cannot create transactions for a date that isn’t within a fiscal year

    This article replaces TK00135. Error: When attempting to process UPR transactions, you receive the following error. Cause: User failed to complete the required fields on the PC Post Standard Labor Costs window. Resolution: Complete the required fields on the PC Post Standard Labor Costs window. Go to Project Cost | Transactions | Create UPR Transactions.

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  • Service Call Error – Approval_SaveTransactions

    This article replaces TK00127. Error: When attempting to save Time & Expense transactions on the portal, you receive the following error. Approval_SaveTransactions: [HttpWebRequest_WebException_RemoteServer] Arguments: NotFound Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/? linkid=106663&Version=5.1.30514.0&File=System.Wind ows.dll&Key=HttpWebRequest_WebException_RemoteSe rver Cause: Project Cost Approvals window sat idle for

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  • Update Security is currently running. Please try again later.

    This article replaces TK00133. Issue: When you update the project security, you receive the following warning message. Update Security is currently running. Please try again later. Cause: Update to security routine is stuck. Resolution: Cancel the update and rebuild the security. Logon as user ‘sa’. Go to Project Cost | Utilities | PC SQL Maintenance

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  • Windows User Field Inactive on PC System User Setup Window

    This article replaces TK00134. Issue: Windows User field is inactive on PC System User Setup Window. Cause: During the Project Cost Web Suite setup, Windows single sign-on authentication was not setup.  Therefore, the Windows User field is inactive. Resolution: Run the Setup.exe file for Project Cost Web Suite. Click SQL and enter the following. SQL

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  • Bring Project Cost Transaction Entry Window Back Onto Screen

    This article replaces TK00132. Issue: When the Project Cost transaction window pops open, it opens and then falls off screen. Cause: This is a sporadic issue that occurs when Microsoft Windows opens a window.  It is not a Project Cost related issue. Resolution: Hold down Shift key while right-clicking the program in the Taskbar. Select

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  • Error – Logon Unexpected Exception

    This article replaces TK00128. Error: When attempting to logon to the Web Suite portal for the first time after installing Project Cost, you receive the following error. Cause: Dexterity Shared Components were not installed during Dynamics GP install. Resolution: From the Dynamics GP media, open the Setup.exe file. The Dynamics GP Bootstrapper Setup window opens

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  • This project or task has been assigned transactions. It may not be deleted.

    This article replaces TK00131. Issue: When attempting to delete a project or task, you receive the following error. Cause: Transactions have been created and deleting the project or task creates orphan records. Resolution: Check SQL tables for data. Make a full backup. Run the following script in SQL. select * from pc00300 where zProjectID =

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  • Unhandled script exception: Division by zero, script aborted.

    This article replaces TK00124. Error: When creating SOP transactions, you receive the following error. Unhandled script exception: Division by zero, script aborted. EXCEPTION_CLASS_SCRIPT_DIVIDE_BY_ZERO Cause: A zero quantity in the billing quantity field produces an error on processing when recalculating taxes and currency transactions. Resolution: Go to Project Cost | Transactions | Create SOP Transactions. Create

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