Issue

When entering a transaction or executing a Pricing Scenario, the Price Calculations do not calculate as expected.

Resolution

Check the following on the Price Calculation to determine if it is affecting the calculation. To access the Price Calculation, login to RPM and expand the Pricing menu. Click Price Calculations and open the Price Calculation you would like to review.

  1. The Calculation is set as a positive rather than negative or set as negative and should be positive.

For example, if the Price Calculation is a 10% discount, the Percent should be -10.

  1. The Price Calculation is not marked to modify the unit price.

If the option is not marked, the Price Calculation will calculate but will not change the calculated Unit Price. This is helpful if you want to track specific calculations to GL Accounts but not change the Unit Price. For example, you could use this in rebates, commissions, and such.

If the options is marked, Price Calculations such as discounts, markups, and fees can be tracked and will adjust the unit price.

  1. From the Base Starting Price is or is not marked as needed.

If the From the Base Starting Price check box is marked, all Price Calculations are calculated off of the starting price. If the check box is not marked, the price is calculated based on the last calculated price. This is helpful if you have multiple discounts but don’t want each discount calculated on the original price but rather from price from the previous calculation.

  1. Not set to track adjustments in the Tracking section.

If the Price Calculation is not set to Track Adjustments, the transaction does not display the detail around the price adjustment but has still calculated the Price Calculation. This can cause users to think the price did not calculate correctly when it actually did calculate. If you want to see the price adjustment detail on the transaction, you must mark to Track Adjustments.