Knowledge Base

Steps to Upgrade Auditor

Subject Provides information to upgrade Auditor to a new build or when you upgrade Dynamics GP to a new version. Resolutions: Resolution 1 Upgrade Auditor to the latest build using the same version of Dynamics GP Follow these steps to upgrade...

read more

Pricing Methods used in RPM Connectors

Subject Describes the Pricing Methods available in the RPM Connectors for Rockton Pricing Management. Information There are three Pricing Methods available to use with RPM and the RPM Connectors. The Price Schedule used in any method depends on the...

read more

Difference Between the Price Windows

Subject Describes the different ‘Price’ screens in Rockton Pricing Management (RPM). Information RPM is a flexible pricing tool with many ways to configure pricing. Understanding the various pricing windows simplifies the setup process. Below is a...

read more

SmartFill Implementation Tips

Subject: Provides helpful information on implementing, installing, and setting up SmartFill. Information: Below is information regarding the install and implementation of SmartFill. If you would like Rockton Software to perform the implementation...

read more

RSAS Triggers Missing for New Company

Issue: You added a new company and now Auditor is missing the Triggers for the new company. Resolution: In order to add the triggers from SQL Table audits for a new company, you can run the rebuild process. Here are the steps. Have everyone log out...

read more