Why doesn't Password Expiry work for the 'sa' user? The 'sa' user password cannot actually be changed from within Great Plains, it must be changed using the MS SQL Server Enterprise Manager. Therefore it does not make sense for Omni Password to...
Issue Registration information is not working or is showing invalid for Rockton products. Resolution Resolution 1 Verify the following information has not changed. Site Name Number of Users Dynamics GP Version If any of this information has...
Why do I keep getting asked to login as 'sa' to complete installation? This can occur if the installation of Omni Tools has not successfully completed. It can also be caused by installing mixed builds of Omni Tools. If you are installing a new...
Subject: Information on what occurs in Dynamics GP when Inactivity Timeout logs a user a out. More Information: When the Inactivity Timeout tools invokes, it tries to exit GP by replicating a user's actions when they log out through File | Exit...
Why do I get a "Menu not found" error when the Inactivity Timeout tries to exit? Omni Password's Inactivity Timeout replicates the user selecting File >> Exit, by creating and executing a small macro file "on-the-fly". This macro tries to...
What Security Access is required for a user to be able to change their own password? The user will need access to the User Preferences window in the Company Series of the Great Plains dictionary and User Password Setup in the System Series of the...
What is the impact if we use DYNSA User ID instead of the 'sa' User ID for installs? You can use the DYNSA User ID as an alternative to the ‘sa’ User ID. This will not impact installs and updates. Make sure the DYNSA has the same rights as the ‘sa’...
Subject: The information here describes what the Inactivity Timeout tool monitors for activity. Information: The Inactivity Timeout tool resets its last activity counters when any of the following occur: A Form, Report, or Table is opened. (I.e. a...
What can I do if the Inactivity Timeout is activating prematurely? If the Inactivity Timeout is attempting to exit while a user is in fact not idle, it would be because they are not performing any of the activities the Inactivity Timeout feature is...
What does the WDC_Periodic_Check process do and will it slow me down? Omni Password's Inactivity Timeout and System Maintenance Lockout features both with the WDC_Periodic_Check timed background process to allow them to check the status of the...
