The benefits of having an Annual Maintenance Agreement for Rockton Products.
The benefits of having an Annual Maintenance Agreement Having (AMA) will save you time, money, and give you access to the latest and greatest of the Rockton Products not to mention, unlimited support!
The Rockton Software Annual Maintenance Agreement provides support and upgrade protection for customers and resellers of all Rockton products. The AMA is required for the first year of all new products purchased, and is optional thereafter. Maintaining the AMA is a sound investment, allowing for technical support, product enhancements, and product upgrades.
With an active AMA plan you have access to our support staff via telephone, email, and/or web conference without any additional charges. We are continually adding to and improving our products. With an active AMA plan your company will be able to download, install, and enjoy our latest enhancements.
Without an active AMA, no technical support is offered and a customer who upgrades their Great Plains system to the next major version will lose all functionality of their Rockton product, unless they choose to repurchase the product at full price.
Click here for further details of our Annual Maintenance Agreement.