How do I get Report X to launch under some circumstances, and Report Y to launch under other circumstances, but each of these reports from the same button? In SOP Entry, there is a Document Type field, which can be a Quote, Order, Invoice, etc. ...
Can DRM print picking tickets and packing slips based on the site of the line items? In other words, for one site it prints to one printer and for another site, it prints to a different printer. Yes. You would need to create two mass report data...
When I email a PDF, the file attachment appears incorrectly as Winmail.dat instead of in PDF format, or it is missing. How do I fix this? The Microsoft Exchange Server settings may cause the attachment to be sent in RTF format. Client e-mail...
Why can a User view reports output to Crystal Viewer fine, but no file is created when destination is changed to PDF? Check the output folder to ensure it is not set to a location that is getting blocked. This is likely, if you are using the new...
My report pick list flashes on the screen then suddenly disappears. How do I get it to appear again? The Pick List is likely showing in the Task bar, but is unable to appear because another window is blocking it or it has been moved off the screen...
How do I stop receiving an "Out of Memory" error message when printing reports on a citrix server with GP installed? This error is typically caused by permission or DSN connection issues. Recommendations: Check the settings on the server where the...
When sending a report in an email message from DRM using Outlook 2003, why am I receiving an Outlook warning message asking me to Allow or Deny? The warning message reads:  'A program is trying to access e-mail addresses you have stored in Outlook....
I have a crystal report with a sub report. It runs beautifully in Dynamics until I try to add it to a launch point. Is there something special I need to do with sub reports? If it runs in DRM just fine, then adding to a launch point should do...
Why am I getting a "Memory Full" error message when running a report in DRM? Try removing any graphics and/or logos on the report and repaste them back on the report to see if that eliminates the error message. If it does not, then check for...
Why won't my SRS reports print from DRM? Here are some things to look at and do to resolve why a report won't launch: 1. Ensure the Report Server is specified correctly in the SQL Reporting Server Virtual Directory field in the Dynamics Report...
