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Knowledge Base

Error: Auto Fill System Password option is not active because Dynamics GP is still logging into this company.
Issue: You are receiving the following error message when attempting to go into the User Setup window. Auto Fill System Password option is not active because Dynamics GP is still logging into this company. Cause: It is likely that you have the...
Creating a SmartList Object using SmartList Designer
Subject: The steps here describe how to add Auditor Reference fields to an Auditor SmartList Object using SmartList Designer. Resolution: On the Microsoft Dynamics GP menu, click SmartList. Click Auditor. Click the New button. Enter a SmartList...
Error: Your User ID has been configured to automatically open the Auditor Message Center window when you log in, however you do not have Security access to this window.
Issue: User(s) is receiving the following message after logging into Dynamics GP. Your User ID has been configured to automatically open the Auditor Message Center window when you log in, however you do not have Security access to this window....
DYNAMICS database doesn't show up in the SQL Table Audit list of tables.
Issue: After installing Auditor the DYNAMICS database is not showing in the list of tables when attempting to add a new SQL Table Audit. Resolution: Note: Be sure you have full backups prior to going through any troubleshooting steps. It is...
Error: An error occurred with the pass-through SQL connection while creating a trigger.
Error: The following error messages are thrown three times after you click OK in the Auditor SQL Table Maintenance window. An error occurred with the pass-through SQL connection while creating a trigger. ODBC support codes: 58 8197 [Microsoft][SQL...
Password Policy Options- Acceptable symbolic characters
Subject: When using the Password Policy Options tool in Dynamics GP Toolbox, you have the ability to allow/require symbolic characters in a password. Information: Symbolic characters are any characters on the keyboard that are not numbers or...
Users are not Logged Out Via Inactivity Timeout
Issue: Users are not being logged out when the Inactivity Timeout tool is enabled in Dynamics GP Toolbox. Resolution: To troubleshoot, select one user who should be logged out with the Inactivity Timeout tool. Then, go into the Security Task Setup...
Dynamics GP hangs after installing for the first time or upgrading to a newer build.
Issue: After the installation process completes for Dynamics GP Toolbox, you notice that Dynamics GPÂ hangs during the initialization message when launching for the first time after an initial install or when upgrading to a newer build, which may...
Contract Unit Prices are incorrect after Excel Export
Subject: After using the Excel Export, you notice that the Unit Prices are showing differently than the actual Contract in Omni Price for items. See the example screenshots below. Contract shows the two item Unit Prices. The Excel Export...