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RPM – How to Safely Perform Mass Updates in Acumatica Without Flooding the Sync Queue
Subject How do I perform a mass update or large data import in Acumatica without overwhelming the RPM sync queue and causing performance issues? Answer When large batches of records are updated in Acumatica, each change triggers a sync request to...
Making Pricing Changes Safely in RPM
Making Pricing Changes Safely in RPM A change management guide for RPM administrators after the RPM system is configured and running. Significant pricing changes carry real risk. If a calculation is configured incorrectly, every affected order may...
RPM – Grid Not Displaying Filter Line Values
RPM – Grid Not Displaying Filter Line Values Subject When using RPM for Acumatica, the filter line values no longer display in the grid. Filters still apply correctly, but the individual filter lines cannot be viewed, removed, or edited....
Code 400 Error You do not have access to this entity set
Error: When trying to preview an entity, such as Customers, the following message may be received You do not have access to this entity set.","type":"PX.Data.PXException","stacktrace" Cause: This message will appear if the Generic...
Code 400 Error Failed to establish Sync Set and Connections
Error: When clicking on the Process Now button in the Sync Queues window, you get the error: “Code”:”400”,”Message”:”Failed to establish Sync Set and Connections. There may not be queues to process, or setup data may be missing. ...
Dynamics GP – SmartList Export/Import
Subject Overview of the GP2016 feature for Exporting and Importing user created SmartLists. More Information A new feature was added in GP2016 to allow user created SmartLists to be exported and/or imported. The export creates a file with an...
RPM – Manual Price Override in Acumatica
Subject Can a user override a price that has been calculated by RPM in Acumatica? More Information The user can check the ‘Manual Price’ field. This will disable the call to RPM and allow the user to manually enter a price in the Unit Price field....
RPM – Diagnostics are not available for the line selected
Subject User may receive the message ‘Diagnostics are not available for the line selected’ when clicking the View Diagnostics button on a Sales document line in Acumatica. More Information The message will typically appear in one of two...
RPM – Catalog Sheets not pulling correct prices
Subject Catalog Sheets are created/setup, but the prices being returned are not as expected. More Information Specifically, list prices are being returned instead of expected discounted prices First, create a Pricing Test Scenario with...
RPM – How to setup a level of price complexity where x% can be added as a blanket increase on top of the percentage listed in an existing Price Sheet.
Subject Suppose there is an existing Price Sheet that increases prices by some percent. The customer would like to add another level where they could apply an additional percentage price increase that is easily adjustable— for example, an...
