This article replaces TK00127.

Error:

When attempting to save Time & Expense transactions on the portal, you receive the following error.

Cause:

  1. Project Cost Approvals window sat idle for an extended amount of time.
  2. Internet Information Services (IIS) time out control has been reached.

Resolution 1:

Logout and log back into the Web Suite portal.

  1. Click Logout.
  2. Enter your User ID and Password.
  3. Click Log In.

Resolution 2:

Extend the IIS time out control setting.

  1. Open IIS.
  2. Select the Server and double-click on Configuration Editor.
  3. In the Section drop-down, expand the folder system.webServer and select serverRuntime.
  4. Change the value for uploadReadAheadSize to 2147483647.
  5. Click Apply and restart IIS.

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