When entering our Omni Tools registration keys I’m getting a “Registration key expired 0/0/0000.” Message followed by “Caution! The old Omni price installation window is about to open. Do not use this window unless instructed to do so by Rockton Software Support!” How can I correct this issue? This message can appear if the version information is incorrect in the version table (WDC40001). An update statement will need to be run to update the table with the correct version information for Product ID 2054.
The following is an example update statement.
The build information would need to replace the x. Please contact Rockton Support (email@example.com) if you would like assistance in this process.
Update WCD40001 set VersionBuild = ‘x’ where PRODID = ‘2054’