This article replaces TK00115.

Error:

When launching Dynamics GP, you receive the following error.

Cause:

TCI/IP protocol for GP2013 in SQL Server Configuration Manager is disabled.

Resolution:

  1. Open SQL Server Configuration Manager.
  2. Select Protocols for GP2013.
  3. Select TCI/IP and change status to enabled.

Note: Verify that you have set the ODBC System DSN to use the correct SQL Native Client version as well.

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