This article replaces TK00120.

Error:

When attempting to logon to the Time & Expense portal, you receive the following error.

Cause:

A database the user has access to is set to a restricted or single-user mode.

Resolution:

  1. Go to Project Cost | Setup | System User Setup.
  2. Unmark the box for the Company with restricted access mode.
  3. Click Save and close the window.

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