• Pricing Methods used in RPM Connectors

    Subject Describes the Pricing Methods available in the RPM Connectors for Rockton Pricing Management. Information There are three Pricing Methods available to use with RPM and the RPM Connectors. The Price Schedule used in any method depends on the ERP. For example, Dynamics GP has a matching Price Schedule for each Price Level used. Acumatica

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  • Difference Between the Price Windows

    Subject Describes the different ‘Price’ windows in Rockton Pricing Management (RPM). Information RPM is a flexible pricing tool with many ways to set up pricing. Understanding the different windows makes set up much easier. Below is a description of each Price window. Price Book A Price Book is made up of Price Sheets that detail

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  • Registration Key is Invalid Error When Upgrading From 2018 to 2018.2 and Build Number Does Not Update

    Error:  You receive the error message:  “Key is Invalid” on the Registration window for Rockton products including SmartFill, Dynamics Report Manager, Dynamics GP Toolbox, Auditor, or Omni Price.  This error occurs after an upgrade from Microsoft Dynamics GP 2018 (any build) to Microsoft Dynamics GP 2018.2.  The user count, site name and version information is

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  • Add SmartFill Objects Accidentally Deleted from Smartfill Objects Window

    Subject: The steps here will describe where to search for your deleted objects and how to import them back into Dynamics GP. Resolution: Steps to find your objects. Go to your GP code folder. (Example: C:\Program Files (x86)\Microsoft Dynamics\GP2018) Scroll until you find the string of your Smartfill objects. Steps to import objects into GP.

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  • SmartFill Implementation Tips

    Subject: Provides helpful information on implementing, installing, and setting up SmartFill. Information: Below is information regarding the install and implementation of SmartFill. If you would like Rockton Software to perform the implementation or you would like detailed training on SmartFill, email or call our sales team for a quote on those services. sales@rocktonsoftware.com 877-4-ROCKTON (877-476-2586)

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  • RSAS Triggers Missing for New Company

    Issue: You added a new company and now Auditor is missing the Triggers for the new company. Resolution: In order to add the triggers from SQL Table audits for a new company, you can run the rebuild process. Here are the steps. Have everyone log out of the system and make a complete restorable backup.

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  • A get/change first operation on table ‘sySecurityAssignTaskOperations’ (45)

    Error: You receive the following error while attempting to activate Security Manager in Dynamics GP Toolbox. A get/change first operation on table ‘sySecurityAssignTaskOperations’ (45). [Microsoft][SQL Server Native Client 10.0][SQL Server]Incorrect syntax near ‘S’. [Microsoft][SQL Server Native Client 10.0][SQL Server]Unclosed quotation mark after the character string ‘) ORDER BY SECURITYTASKID ASC ,DICTID ASC ,SECURITYID ASC ,SECRESTYPE

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  • New Records Audited do not Show Information in the Old Field Value and New Field Value Columns

    Subject: Explains why new records being added in Dynamics GP are audited but do not display information in the Old Field Value and New Field Value columns in SmartList. More Information: Records added in Dynamics GP and are set to audit are new records in the system. This means there was no previous information to

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  • Rockton Software Product Compatibility with the 2018 U.S. Year-End Update for Microsoft Dynamics GP

    Subject: The information here describes which Rockton Software product versions are compatible with the 2018 U.S. Year-End Update for Microsoft Dynamics GP. Information: The latest builds of the Rockton Software products have been tested and are compatible with the 2018 U.S. Year-End Update for Microsoft Dynamics GP (GP) on the following versions: 2015 and 2015 R2

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  • Omni Price Stops Working after Installing on an Additional Workstation

    Issue: You recently added an additional workstation. After installing Omni Price on that workstation, Omni Price has stopped working. Cause: Omni Price was not fully installed on all companies. Resolution: Verify the install has completed on each company. Then, log in to each company where you installed Omni Price and complete the install. More Information:

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