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Record in ERP did not Delete in RPM
Issue When you delete a record in Acumatica/Dynamics GP, the record still appears in Rockton Pricing Management (RPM) under the Acumatica/Dynamics GP Data records. Cause Deletes are not synched between Acumatica/Dynamics GP and RPM. Resolution...
RPM is not Calculating the Correct Price
Issue Rockton Pricing Management (RPM) is not calculating prices or is calculating incorrect prices. Causes The ERP does not have the "Enable Rockton Pricing Management" check box marked. The Price Schedule is not active. Pricing Mode is incorrect....
Price Calculations are not Calculating as Expected
Issue When entering a transaction or executing a Pricing Test Scenario, the Price Calculations do not calculate as expected in Rockton Pricing Management (RPM). Resolution Check the following on the Price Calculation to determine if it is affecting...
Cancel an RPM Rebate Batch in Acumatica
Subject The steps here explain how to cancel a rebate batch that was processed using Rockton Pricing Management (RPM) and Acumatica. Resolution The Process Rebate function allows you to generate Rebate Batches for processing rebates to Customers or...
How to Setup and Use Document Attributes on a Price Calculation with RPM and Acumatica
Subject The steps here explain how to setup and use Document Attributes as part of a Price Calculation in Rockton Pricing Management (RPM) and Acumatica. Resolution In this example, we use the State from the Shipping Address of the Customer...
How to Create a Document Attribute in Acumatica for RPM
Subject The steps here explain how to create a Document Attribute in Acumatica and use it as part of a Price Calculation in Rockton Pricing Management (RPM). Resolution Document Attributes in RPM are a powerful feature that can provide so...
Using Date Driven Pricing on Price Sheets in Rockton Pricing Management
Subject The steps here explain how to create Price Sheets in Rockton Pricing Management (RPM) for prices in a specific date range and schedule price changes to automatically take effect when needed. RPM enables you to create price changes ahead of...
Using Date Driven Pricing on Pricing Filters in Rockton Pricing Management
Subject The steps here explain how to create Pricing Filters in Rockton Pricing Management (RPM) for prices in a specific date range and schedule price changes to automatically take effect when needed. RPM enables you to create price changes ahead...
Information on Rounding Rules in Rockton Pricing Management
Subject This article provides information on Rounding Rules in Rockton Pricing Management (RPM), including the options available and how to set them up. Information Rounding Rules allow you to assign rounding preferences for prices. When...
Set up a Rounding Rule Using Round to Nearest and Ends In Options
Subject This article provides the steps on how to set up a rounding rule so the price rounds to the nearest .99. For example, if the price calculates as $8.77, then RPM returns the price of $8.99. If the price calculates as $8.22, then RPM returns...