Issue:
You have a Rockton Software product installed and it appears there may be a conflict with another third-party product you also have installed.

Resolutions:
Move the Rockton Software product to a higher position in the Dynamics.set file than the 3rd party product.

Option 1
Move the Rockton Software product to the first position using the feature within GP.

  1. Log into Dynamics GP as an Administrator, such as ‘sa’ or DYNSA, for example.
  2. Go to the product’s setup window: Microsoft Dynamics GP | Tools | Setup | Product | Product Setup. For example: Microsoft Dynamics GP | Tools | Setup | Auditor | Auditor Setup.
  3. Click the Troubleshooting tab.
  4. Click Move to First Position.

Option 2
Move the Rockton Software product to the first position in the Dynamics.set file.( Microsoft Dynamics GP is considered zero position.)

IMPORTANT:  It is recommended to make a backup of the DYNAMICS.SET file before making any changes.

  1. Right-click on the DYNAMICS.SET file and open it in Notepad.
  2. Select the product and its product number above it, then cut and paste it just below the Microsoft Dynamics GP product name.

Here’s an example of moving Auditor to the first position:

BEFORE moving to first position:

22
0
Microsoft Dynamics GP
1042
Interfund Management
1493
SmartList
1632
Cash Flow Management
1878
Excel-Based Budgeting
2416
Control Account Management
2704
Auditor

2992
CopierSeries
3104
Advanced Security

AFTER moving to first position:

22
0
Microsoft Dynamics GP
2704
Auditor

1042
Interfund Management
1493
SmartList
1632
Cash Flow Management
1878
Excel-Based Budgeting
2416
Control Account Management
2992
CopierSeries
3104
Advanced Security

  1. Cut and paste the three lines of text in the lower half of the DYNAMICS.SET file that correspond with the product, to the same position as the upper half.
    Example of Auditor product moved to the first position in the lower half of the Dynamics.set file:

:C:Program Files (x86)/Microsoft Dynamics/GP11/Dynamics.dic
:C:Program Files (x86)/Microsoft Dynamics/GP11/Data/FORMS.DIC
:C:Program Files (x86)/Microsoft Dynamics/GP11/Data/REPORTS.DIC
:C:Program Files (x86)/Microsoft Dynamics/GP11/AUDIT.DIC
:C:Program Files (x86)/Microsoft Dynamics/GP11/Data/FRMS2704.DIC
:C:Program Files (x86)/Microsoft Dynamics/GP11/Data/RPTS2704.DIC

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