Knowledge Base

*Obtaining your Registration Keys

Subject: You are upgrading and/or installing your Rockton Software product and are in need of updated Registration Keys. More Information: Registration keys can be obtained or created at anytime from within the Rockton Software product that has...

read more

Uninstall Rockton Software Products

Subject: Information on uninstalling Rockton Software products. More Information: The easiest way to uninstall a Rockton product is to remove reference to the specific product from the DYNAMICS.SET launch file. Most products have little impact on...

read more

Unable to Include New Code Message when Installing

Error: You receive the following errors when trying to install a Rockton Software product on a terminal server. Privilege error Unable to include new code Resolutions: Make sure everyone is logged out of Microsoft Dynamics GP on the terminal...

read more

Wrong Number of Arguments to ‘Defaults_Read’.

Error: When installing a Rockton Software product, you receive the following error. 'Wrong number of arguments to ‘Defaults_Read’.' Cause: Both the regular desktop client and the web client installed on the same machine. This prevents the Dex.ini...

read more

Dynamics GP Toolbox Menu Missing After Installation

Issue: You downloaded a Rockton Software product and installed it on your environment/workstation.  However, when you launch Dynamics GP, you are unable to see the Rockton menu. Example of Dynamics GP 2016 R2 Toolbar with ALL Rockton Software...

read more