Information on Whether Users Should Log Out During Install
Subject: Provides information on whether users should be logged out of Dynamics GP when you install a Rockton Software product, either for the first time or upgrading to a newer build. Recommendations: It is always best practice to have all users out of Dynamics GP. Citrix/Terminal Servers: On most citrix/terminal servers, the installation process modifies
How to Disable the ‘Checking for newer builds’ Message
Issue: The “Checking for newer builds…” message is appearing when launching Microsoft Dynamics GP and you would like to disable the message. Resolution: The “Checking for newer builds…” message is user-specific. It is automatically set up to display only for the POWERUSERS and for Rockton Software Product System Administrators*. It is recommended that you leave
Troubleshooting a Possible Conflict with Another Third-Party Product
Issue: You have a Rockton Software product installed and it appears there may be a conflict with another third-party product you also have installed. Resolutions: Move the Rockton Software product to a higher position in the Dynamics.set file than the 3rd party product. Option 1 Move the Rockton Software product to the first position using
Dynamics GP Toolbox Menu Missing After Installation
Issue: You downloaded a Rockton Software product and installed it on your environment/workstation. However, when you launch Dynamics GP, you are unable to see the Rockton menu. Example of Dynamics GP 2016 R2 Toolbar with ALL Rockton Software products installed. More Information: Verify the Rockton product is installed. From the Microsoft Dynamics GP menu, go to Tools |
Assertion Failed in script ‘StringToDate() of form Rockton_Helpers’, line 1
Error: You receive the following error when launching GP. Assertion Failed in script ‘StringToDate() of form Rockton_Helpers’, line 1. Cause: The Script Debugger is enabled. Resolution: Disable the ScriptDebugger. Log out of GP. Open the Dex.ini file and look for a line called SCRIPTDEBUGGER= . If it is set to TRUE, change it to FALSE. Save
Product compatibility with Dynamics GP Web Client
Subject: The information here describes which of our products can be used with Dynamics GP Web Client on versions 2013 and later. Information: All of our products can be used with Dynamics GP Web Client with the exception of our Dynamics Report Manager (DRM) product. This exception is due to not having a client to
RegAsm : error RA0000 : An error occurred while writing the registration information to the registry
Error: When trying to install a Rockton Software product you receive the following error. An Exception Occurred – RegAsm : error RA0000 : An error occurred while writing the registration information to the registry. You must have administrative credentials to perform this task. Contact your system administrator for assistance. Cause: These errors indicate a *.dll did
An error has occurred in the script on this page. Line: XXX Char 6 Error Object doesn’t support this property or method Code: 0 URL…
Error: You receive the following error in GP. Script Error, ‘An error has occurred in the script on this page. Line: XXX Char 6 Error Object doesn’t support this property or method Code: 0 URL file:///C:/Documents%20and%20Settings/XXX/Local%20Settings/Temp/HomePage.xml Do you want to continue running scripts on this page?’ Cause: This error is related to Dynamics GP and
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