Frequently Asked Questions

No. Price lists are fully supported, but often not required. RPM is designed to eliminate the need for traditional price lists in most scenarios by calculating prices dynamically based on rules, attributes, and market inputs. When price lists are needed, RPM can generate and manage them, including date- and currency-driven pricing.

RPM protects margins by building pricing from the ground up. All costs, fees, and landed costs are calculated first, and margin is applied last. As long as accurate cost data is provided, RPM ensures profitability by preventing pricing that falls below your required margins.

Yes. RPM is hosted on Azure and can scale resources to handle high transaction volumes. Customers range from tens of thousands to over one million pricing transactions per month, depending on tier and use case.

A transaction is any call made to the RPM engine to calculate a price. This may be for a single line item or an entire document. Each pricing request counts as one transaction.

RPM returns rich pricing and calculation data back to your ERP or calling system, where it can easily be combined with sales, customer, and financial data for reporting. While RPM is not a standalone analytics platform, it provides all margin, discount, commission, and calculation details needed to support advanced pricing analysis. RPM also includes custom reporting and cataloging capabilities for internal and customer-facing use cases.

Yes. RPM can automatically update pricing using live data feeds, including commodity pricing, exchange rates, and other volatile market inputs. Data can be fed into RPM via APIs or OData feeds and incorporated directly into pricing calculations. RPM can also use competitor pricing data if you provide it and define the appropriate rules.

Yes. RPM integrates with ERP, CRM, websites, and e-commerce platforms through APIs and prebuilt connectors. The calling system sends basic information such as customer, item, and date, and RPM returns the calculated price and optional computation details. Advanced REST APIs and direct SQL options are also available for complex integration needs.

Absolutely. Pricing rules in RPM are fully configurable. You can create, edit, and evolve pricing logic as your business changes, without vendor dependency. RPM supports virtually any pricing scenario you can imagine, from simple discounts to highly complex multi-factor calculations.

Yes. RPM supports customer segmentation using attributes such as tier level, loyalty status, customer class, or any other identifier. When a customer’s segment changes, pricing automatically updates without requiring rule changes. The same segmentation logic can also be applied to items and other dimensions.

No, by design. RPM does not automatically reprice existing documents. Pricing is recalculated only when you choose to do so or when a document is edited. This ensures quoted, invoiced, and posted prices remain intact and under your control.

RPM is ideal for companies with complex pricing, large product catalogs, segmented customers, or dynamic pricing needs. This is especially common in distribution, food distribution, construction and landscaping supplies, and any business that prices differently by customer, product, time, or market conditions. If your pricing goes beyond a simple static price list, RPM is likely a strong fit.