Knowledge Base
Code 400 Error You do not have access to this entity set
Error: When trying to preview an entity, such as Customers, the following message may be received You do not have access to this entity set.","type":"PX.Data.PXException","stacktrace" Cause: This message will appear if the Generic...
Code 400 Error Failed to establish Sync Set and Connections
Error: When clicking on the Process Now button in the Sync Queues window, you get the error: “Code”:”400”,”Message”:”Failed to establish Sync Set and Connections. There may not be queues to process, or setup data may be missing. ...
Dynamics GP – SmartList Export/Import
Subject Overview of the GP2016 feature for Exporting and Importing user created SmartLists. More Information A new feature was added in GP2016 to allow user created SmartLists to be exported and/or imported. The export creates a file with an...
RPM – Manual Price Override in Acumatica
Subject Can a user override a price that has been calculated by RPM in Acumatica? More Information The user can check the ‘Manual Price’ field. This will disable the call to RPM and allow the user to manually enter a price in the Unit Price field....
RPM – Diagnostics are not available for the line selected
Subject User may receive the message ‘Diagnostics are not available for the line selected’ when clicking the View Diagnostics button on a Sales document line in Acumatica. More Information The message will typically appear in one of two...
RPM – Catalog Sheets not pulling correct prices
Subject Catalog Sheets are created/setup, but the prices being returned are not as expected. More Information Specifically, list prices are being returned instead of expected discounted prices First, create a Pricing Test Scenario with...
RPM – How to setup a level of price complexity where x% can be added as a blanket increase on top of the percentage listed in an existing Price Sheet.
Subject Suppose there is an existing Price Sheet that increases prices by some percent. The customer would like to add another level where they could apply an additional percentage price increase that is easily adjustable— for example, an...
RPM Settings After Installing and Publishing Customization Package
Subject Once you install and publish the customization package, you will want to access the RPM Settings window within Acumatica and ensure the settings are correct More Information “Branch ID:” - Should fill by default for the branch...
RPM and non-Inventory Items
Subject How are non-Inventory Items priced with RPM? More Information With the current design of RPM, because they are not part of Inventory, by default, non-inventory items will not find a price in RPM. The user can continue entering...
Receiving the Error Message: Insufficient rights to access object ( RPMPricingDiagnosticsInq )
Error: When trying to view a Diagnostic Log in Acumatica, user receives the message: You have insufficient rights to access the object (RPMPricingDiagnosticsInq) Cause: The user does not have rights to the Diagnostic Log Inquiry Window Resolution:...
Sales Order Processing to Purchase Order Processing Link in Dynamics GP
This article provides an overview of the SOP (Sales Order Processing) to POP (Purchase Order Processing) link in Dynamics GP. Overview When there's a shortage on a sales line item or an item is back-ordered, you can generate a purchase order for...
Drop-Ship Transactions in Microsoft Dynamics GP
Drop-ship transactions involve items shipped directly from your vendor to the customer without being received into or sold from your inventory. Marking Items as Drop-Ship Entire Sales Document To mark all line items on a sales document as...
Split Receipt in Microsoft Dynamics GP
This article discusses the handling of split receipts in Dynamics GP. More information After you post a Purchase Order Processing receipt, you may notice that two receipt layers are created. For example, if your receipt was for a quantity of...
Sales Order Processing Quantity Shortage Options in Microsoft Dynamics GP
This article will discuss quantity shortage options available in Sales Order Processing. More Information In Sales Order Processing, scenarios often arise where the ordered quantity surpasses the available inventory. This can occur due to...
Architectural Overview of Rockton Pricing Management
Rockton Pricing Management (RPM) is a sophisticated software system designed to streamline and optimize pricing calculations. This overview aims to explain the functionalities and components of RPM, providing insights into its operation, including...
How to use the Dynamics GP Help Within GP
Subject This article discusses the information in the Dynamics GP Help file. More Information GP Help will help you learn about the fields, buttons, and processes in Dynamics GP. One of the most useful ways to use GP Help, is inside of any...
Enhance Efficiency with Posting Report Access in Dynamics GP
Subject: In this document, we'll explore how to optimize efficiency with posting report access in Dynamics GP. More Information: Do you often find yourself exiting various posting reports while in the middle of the posting process? Instead of...
Microsoft Dynamics GP User Preferences Window
Subject This article discusses the User Preferences window, and some of its available options/settings. More Information Various options and settings in the User Preferences window are often overlooked time savers and allow a user to make some...
Mass Assign Site in Inventory
Subject This article discusses how to mass add an Inventory Site to multiple Items More Information This process can be useful when a new location ( Site ) has been created. Mass assigning the Site to multiple items speeds data entry, allowing use...
Using API calls with Rockton Pricing Management (RPM)
Subject This article discusses some of the common questions related to using an API with RPM. More Information Question 1 Are we able to pull pricing for all items available within the system? Yes, you are able to pull pricing for all...
How to Process RPM Rebates in Dynamics GP
Subject The steps here explain how to Process Rebates within Rockton Pricing Management (RPM) and Dynamics GP. Resolution Rebates are a great incentive program, but they come with manual processes. The Rebate Management (Process Rebates) function...
Need ID when adding Document Attribute Value to Pricing Filter in Acumatica
Issue When creating a Pricing Filter using a Document Attribute, the Document Attribute Value needs the ID. The steps here explain how to find the ID. Resolution In RPM, expand the Tools menu and click Settings. From the Basic Settings tab, mark...
Difference Between Volume and Tiered Pricing Quantity Breaks in RPM
Subject This article explains the difference between Volume Pricing and Tiered Pricing in Rockton Pricing Management (RPM), both of which can calculate Quantity Break pricing on items in your ERP. More Information RPM has two ways to calculate...
How to use the Export & Import feature in RPM
Subject The steps listed explain how to use the export and import feature within Rockton Pricing Management (RPM). Resolution A powerful feature in RPM is the ability to export data from RPM, adjust the data as needed, then re-import that data...
How to Recalculate RPM Prices in Acumatica
Subject Describes the recalculate feature in Rockton Pricing Management (RPM) and how to use it. Resolution There may be times where you want to recalculate your pricing for your sales transactions. Some examples for needing a recalculation are:...
How to Recalculate RPM Prices in Dynamics GP
Subject Describes the recalculate feature in Rockton Pricing Management (RPM) and how to use it. Resolution There may be times where you want to recalculate your pricing for your sales transactions. Some examples for needing a recalculation are:...
Using Import/Export to Update Price Sheet Details
Subject The steps here explain how to use the import and export feature in Rockton Pricing Management (RPM) to make changes to existing Price Sheet Details. Resolution Overview Pricing can be set up in a variety of ways using Rockton Pricing...
How to Create a Document Attribute in Dynamics GP
Subject The steps here explain how to create a Document Attribute in Dynamics GP that can then be used as part of a Price Calculation in Rockton Pricing Management (RPM) and Dynamics GP. Resolution Document Attributes in RPM are a powerful feature...
How to setup and use Document Attributes on a Price Calculation with RPM and Dynamics GP
Subject The steps here explain how to setup and use Document Attributes as part of a Price Calculation in Rockton Pricing Management (RPM) and Dynamics GP. Resolution In this example, we use the Site ID from the Sales Transaction to include a...
Record in ERP did not Delete in RPM
Issue When you delete a record in Acumatica/Dynamics GP, the record still appears in Rockton Pricing Management (RPM) under the Acumatica/Dynamics GP Data records. Cause Deletes are not synched between Acumatica/Dynamics GP and RPM. Resolution...