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Product FAQs
Title:Will SmartFill be replacing Lookup Plus and Lookup Pro? | Product: | SmartFill | | Category: | Pre-Sales | | | | Question: | | Will SmartFill be replacing Lookup Plus and Lookup Pro? | | | | Answer: | Yes, SmartFill will replace Lookup Plus and Lookup Pro. There will be a transition time in the Spring and Summer of 2005, to bring awareness of this new product to our existing customers. Customers who have purchased Lookup Pro before May 31, 2005, will receive the full upgrade to SmartFill at no additional cost, provided they are on a current Annual Maintenance Agreement. Through May 31, 2005, customers can purchase SmartFill at the introductory price of Lookup Pro.
Customers using Lookup Plus can continue to use their existing product. Although, it will be phased out over time. For certain, Lookup Plus will no longer be available on Great Plains version 9.0. We encourage all users of Lookup Plus to consider upgrading to SmartFill for its added functionality. Customers who have downloaded Lookup Plus prior to May 1, 2005, will receive special promotional pricing as we migrate towards SmartFill. Please contact your reseller or our sales team for more information. |
Title:Does SmartFill work with other third party products or objects? | Product: | SmartFill | | Category: | Functionality | | | | Question: | | Does SmartFill work with other third-party products or objects? | | | | Answer: | | Yes, SmartFill works with any other Dexterity-based Great Plains product. It can lookup and auto-fill values from any object. It may need to be initialized, so if you are unable to set up your SmartFill object contact us and we'll be happy to help. |
Title:What is the difference between SmartFill and Lookup Pro? | Product: | SmartFill | | Category: | Functionality | | | | Question: | | What is the difference between SmartFill and Lookup Pro? | | | | Answer: | SmartFill now allows the functionality of Lookup Pro to work ANYWHERE on ANY object. Lookup Pro was limited to just Customers, Vendors, Items, Accounts, and Employees. SmartFill does not have this limitation; it can work with Shipping Methods, Receivables Transactions, or any other primary ID you can think of in Great Plains. It also works with Primary IDs in other products as well, such as jobs in WennSoft's Job Cost or Service Management series.
SmartFill will work anywhere, any way you like, within Great Plains or any third-party Dexterity-based product. For example, if you’d like to find a customer by a zip code, simply type that in and the customer will auto-populate. (If there is more than one customer with that zip code, all will be displayed). If you would like to find an account, simply type in part of the account name, and forget about memorizing annoying and lengthy account numbers. |
Title:How is SmartFill different from what Great Plains already offers for lookups? | Product: | SmartFill | | Category: | Functionality | | | | Question: | | How is SmartFill different from what Great Plains already offers for lookups? | | | | Answer: | Advanced Lookups are a core part of Great Plains, introduced back in version 6.0. These are the standard lookups that have always been part of the core functionality, and are driven by the user clicking on the looking/magnifying glass icon to the right of a key field, such as Customer Number.
The steps are as follows:- Optionally enter part of the beginning of the Customer ID in the Customer ID field.
- Press the Looking Glass icon.
- A new lookup window displays, sorted by Customer ID, with the optionally entered partial Customer ID from step one beginning the sort at the top.
- Scroll, search, and find the customer desired.
- Press Select and the Customer ID is returned to the window.
Auto-Fill is a function introduced in Great Plains 7.5 and is now fully functional with almost all key fields in 8.0. This feature "remembers" common entries typed into key fields, and then auto-fills appropriate values as suggestions as you type. At first, the "remembered" listis empty, but grows as you add values. Suppose you have "CAB001" and "CAR001" as values that are "remembered" in your list.
The process would work as follows:- Type "C" into the Customer ID field. Immediately "CAB001" will fill into the field, with your cursor between the "C" and the "A". The first portion will be white as typed; the last portion will be reversed black-on-white to let you know it was auto-filled. If you press TAB, the entire value will be typed into the field.
- Continue typing an "A" into the field. The same value will stay, but the cursor will move between the "A" and the "B".
- Continue typing an "R" into the field. The field will now change to "CAR001", with the cursor after the "R". You can continue typing additional characters to change the ID, or press TAB to select what is auto-filled.
SmartFill takes an entirely different approach to lookups. We believe that users often don't know the Customer ID, but almost always know the Customer NAME. Therefore, by typing part of the Customer Name into the Customer ID field, the user experiences both an auto-fill and/or a filtered lookup depending on what they type. Suppose a Customer exists with a Customer ID of MAIN001 and a Customer Name of "Main Street Bakery".
The process works as follows:- Type "Bakery" into the Customer ID field. Note we are entering the NAME into the ID field.
- Press TAB. Immediately "Bakery" is replaced with "MAIN001".
The simplicity of SmartFill makes it much easier to use, more intuitive, and extremely efficient. Given the scenario above, additional actions may occur. If there was another customer in the system with a name of "Happy Time Bakery", when the user presses TAB a shortened list of "Main Street Bakery" and "Happy Time Bakery" will appear. Only these two entries will appear, because they are the only two customers that contain "Bakery" in their names. The user can then choose one of the two customers and press the Select Button, and the valuewill be returned to the window and overtype the word "Bakery" with the Customer ID.
Optionally, the user can also type in "Bak" into the ID field, and both these bakeries would be listed, along with any other Customer whose name contains the three sequential letters "Bak". |
Title:Why does SmartFill randomly stop working? | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | Why does SmartFill randomly stop working? | | | | Answer: | Microsoft has added a lot of initialization processes to Great Plains 8.0 compared to previous versions. When you start Great Plains, even when the product screen shows up and allows you to interact with the software, it is not fully initialized. If you immediately open a window and SmartFill fails to work in that window, simply close the window and reopen it. That should solve the issue.
You can also experience faster loading by moving SmartFill to the second position in your Dynamics.set launch file. For information on how to do this, please contact your reseller or reference your Great Plains documentation.
We have brought this issue to the attention of Microsoft and hope they will work towards a quick resolution. |
Title:How do I uninstall Lookup Plus/Pro so I can install SmartFill? | Product: | SmartFill | | Category: | Setup | | | | Question: | | How do I uninstall Lookup Plus/Pro so I can install SmartFill? | | | | Answer: | | When you install SmartFill, it will detect the presence of Lookup Plus or Lookup Pro. If either is found on a workstation, SmartFill will give you the option to automatically uninstall it. Once it uninstalls, you must exit Great Plains and log in again as 'sa' to continue the installation. |
Title:Why doesn't Smartfill work in the Account Maintenance window on Great Plains 10.0 ? | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | Why doesn't Smartfill work in the Account Maintenance window on Great Plains 10.0 ? | | | | Answer: | The problem is due to a known GP Quality Report, which has been addressed with the GP Hotfix. The tabbing from the last segment of the account number field does not move focus on to the next field in the tab sequence. You will experience this issue in the Account Maintenance, Unit Account Maintenance, Variable Allocation Maintenance, and Fixed Allocation Maintenance windows. In 9.0, tab moved focus to the next tab sequence field.
The Smartfill Select Results window is prompted by leaving the current field. Since tabbing isn't working properly for the Account Number field on these windows the Select Results window will only be prompted if you either Ctrl+Tab, which will move focus to the next tab sequence field, or place your cursor in another field.
Recommendations/Work-arounds: 1. Upgrade/install latest build 2. Install the GP Hotfix if possible 3. Place your cursor in another field 4. Click the Ctrl+Tab |
Title:What is the spSmartFill.sql file? | Product: | SmartFill | | Category: | Setup | | | | Question: | | What is the spSmartFill.sql file that comes with SmartFill used for? | | | | Answer: | The spSmartFill.sql file is a template for a SQL Stored Procedure that can be used to add functionality to your lookups that could not otherwise be done through the SmartFill windows. For instance, if you want to search using a complex series of JOINs to several different tables, you could use this stored procedure to do it.
If you do use this stored procedure, you will also have to set the search type to Custom SQL on the Object Maintenance window in SmartFill.
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Title:Can you run the spSmartFill.sql against the Dynamics database? | Product: | SmartFill | | Category: | Setup | | | | Question: | | Is there any harm in running the spSmarFill.sql against the Dynamics and each company db? | | | | Answer: | There is no harm in running the script. The only time you would run the spSmartFill.sql against the company database(s) is if you have created a SQL custom object or converting a current object to a SQL custom object. However, you would never need to run this script against the DYNAMICS database.
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Title:SmartFill is not working in the HR windows | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | SmartFill is not working in the HR windows. I seem to be running into issues using Smartfill with GP v8.0 and HR. That is, the Smartfill function will not work when using any of the HR windows. | | | | Answer: | You will need to use a custom SQL object for HR. We have a custom HR SQLSmartFill object we would be happy to share with you. Please contact our Support team at support@rocktonsoftware.com to obtain the custom object.
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Title:The Install/Upgrade window continues to appear when users log into Great Plains. | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | We recently installed the latest build of Smartfill. During the installation I logged in as 'sa' and clicked the Process button to update the Smartfill tables. The next day when users were logging in, the Smartfill Update message appeared asking them to go through the procedure again. We completed the process again, but it continues to happen. Why do we continue to get prompted to complete the Install/Upgrade process have we have already completed it? | | | | Answer: | This will happen if the latest build wasn't installed on all workstations that currently have SmartFill installed.
Example: Let's say they just installed 10.0.9 on workstations A and B, but C is still on 10.0.5. When C logs in, they will get a message saying that they need to update because the server says they should be on build 9. So they run the Update, which sets the SF005 record to build 5. Now, when A or B logs in, they will get the message asking them to update because the server says they should be on 10.0.5. So it bounces back and forth like this. So the solution is to install build 9 on C. Check the SF About Box or Setup window to find all of the workstations that are not on the current build.
Recommendation: Install the latest build on all workstations. Check the SmartFill About Box or Setup window to determine which workstations currently don't have the latest build installed. You could also download and install our free Version Pro product.
Version Pro keeps track of each product you have installed at the GP system level - and takes the next step in ensuring that each and every workstation on your network is on the same version for every product. Contact our Sales or Support team for Version Pro registration keys (sales@rocktonsoftware.com or support@rocktonsoftware.com).
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Title:You cannot change vendors on a document. To change vendors, delete the transaction and re-enter a new document | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | We are receiving the message, "You cannot change vendors on a document. To change vendors, delete the transaction and re-enter a new document" from the Purchase Order Entry window. The only time this message appears is when we enter a portion of the vendor name and the SmartFill brings in the list of vendors. If we enter the Vendor ID or use the standard Great Plains look-ups, we do not receive the message. | | | | Answer: | This is a modification you can make to the Repository to get around this problem:
- Close the Purchase Order Entry window.
- Go To Tools > Setup > System > SmartFill Repository.
- Select Vendors in the Objects drop-down.
- Now search thru the list for the Repository entry for the Vendor ID field on the POP_PO_Entry form/window. Select this record; then click the Modify button on the right.
- On the Modify Repository Record dialog, click the "Skip running change script for this field" box and click OK.
- Click OK to close the Repository Maintenance window.
Now open the Purchase Order Entry window and try it again. This time it should bring back the vendor, but the Vendor ID field will still be editable, as if you just entered it manually. Tab off the field and it should now behave normally. You should only have to make this change once, from one workstation, and it should correct the problem for all workstations. |
Title:Do I need to install the Objects on each PC or just on the first? | Product: | SmartFill | | Category: | Setup | | | | Question: | | When installing the software on various PCs do I need to install the Objects on each PC or just on the first? | | | | Answer: | The SmartFill Objects only need to be installed on one workstation. During the Install/Upgrade process the SF002 and SF004, which are in the Dynamics database, are updated with the Object and Repository information from these text files. In the latest builds of Smartfill the SF011, SF012, SF013, SF014 and SF015 tables, which are also in the Dynamics database, are updated during the Install/Upgrade process as well.
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Title:How to enable Smartfill to work in other windows. | Product: | SmartFill | | Category: | Setup | | | | Question: | | How can I enable Smartfill to work for the Vendor ID in the Return Transaction Entry window? | | | | Answer: | You can use the Lookup Creation Wizard to add SmartFill functionality to current objects. Go to Tools | Setup | SmartFill | Repository | New to open the Lookup Creation Wizard. The Wizard will walk you through updating the Repository with additional fields. The Wizard allows you to browse to the specific window and field to which you would like to add SmartFill functionality.
Example: The following steps outline how to add SmartFill functionality to the Vendor ID field in the Return Transaction Entry window.
1. Tools | Setup | SmartFill | Repository | New and click Next 2. Select the Vendor Object and click Next 3. Browse to the Return Transaction Entry window and place your cursor in the Vendor ID field (Transactions | Purchasing | Return Transaction Entry)
4. Click Add Lookup 5. Click Finish in the Lookup Creation Wizard window to save your changes.
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Title:Can custom SQL objects be used to convert the SOP Type? | Product: | SmartFill | | Category: | Functionality | | | | Question: | | Can a custom SQL object be used to convert the SOP Type from 3 to Invoice in the SmartFill Select Record window? | | | | Answer: | Yes. You can also use the new Field Mapping feature in SmartFill to accomplish this.
Field Mapping is available only for table fields (i.e., it is not available for constant values). The only types of fields that can be mapped are ones that have a string datatype, or a numeric datatype that is not a Currency type. For instance, Integers and Drop-down List fields can use Field Mapping; Date fields and Currency fields cannot. |
Title:Can I add an ORDER BY clause in my custom SQL script? | Product: | SmartFill | | Category: | Functionality | | | | Question: | | Can I add an ORDER BY clause in my custom SQL script? | | | | Answer: | | You can add an ORDER BY clause to your custom SQL script. However, it won’t have any effect on the order in which the results are displayed in the Select Record window. The purpose of the stored procedure is to insert records into the SF001 table. This table is used to display the results in the Select Record window. The order the results are initially displayed will always be by the first column listed. |
Title:Countrecords operation on table RM_Customer_MSTR | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | I’m getting an “A countrecords operation on table ‘RM_Customer_MSTR’ failed accessing SQL data” error message when using SmartFill. | | | | Answer: | | This error message indicates the ANSI and/or Translation boxes have been marked in the ODBC. Check your ODBC settings to make sure these boxes have been unchecked. Smartfill requires the same ODBC settings as Great Plains. |
Title:ODBC support code Incorrect syntax error | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | I’m getting ODBC support codes: 58 156 [Microsoft][ODBC SQL Server Driver][SQL Server]Incorrect syntax near the keyword ‘ELSE’. 37000 when using SmartFill. | | | | Answer: | | This error message can indicate the Field Mapping text file was not imported. Make sure the SF_FieldMappings.txt file is included in the Great Plains application folder where you have the SmartFill object text files saved. Log into Great Plains as sa, go to Tools | Setup | SmartFill | Objects | Import and select to import the Field Mapping. |
Title:An error occurred with the pass-through SQL connection | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | I’m getting “An error occurred with the pass-through SQL connection. Action:Fill_Object_List” error message when using SmartFill in the Address ID field. | | | | Answer: | This error message is indicating there is a link missing in the Secondary Table setup of the Address Object.
Recommended Steps: 1. Log into GP as sa 2. Go to Tools | Setup | SmartFill | Objects 3. Select to Edit the Address Object 4. Click on the blue arrow in the right of the Table Name field. This will open the SmartFill Object Secondary Tables window. 5. Highlight the RM_Customer_MSTR table and click on the plus symbol under the Links section. 6. Under the Primary Table Field section select the Customer Number 7. Under the Secondary Table Field section select the Customer Number 8. Click Link, Ok and Ok to Save the changes and close the SmartFill windows.
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Title:To display a field from Lookup | Product: | SmartFill | | Category: | Functionality | | | | Question: | | How do I get the Customer Balance field to show when I do a lookup? | | | | Answer: | Steps:
1. Open SmartFill objects 2. Open customer object 3. Click the blue arrow to the right of Table Name field 4. Under Secondary Tables, click Plus+ to add new table 5. Product: MS dynamics GP 6. Series: Sales 7. Choose RM _CUSTOMER_MSTR_SUM table, click on Select 8. Fields (left side) select customer Number | Fields (right side) select Customer Number 9. Click the Link button 10. Click on OK 11. Choose next available line in the Lookup Fields area 12. Choose Table RM_Customer_MSTR_SUM from the down arrow and Customer Balance from Field Name down arrow 13. Check the box to Display. 14. Adjust your width to equal a total of 100%
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Title:Unhandled script exception: Illegal address for field 'Company ID' in script 'Security_Trigger'. Script terminated. | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | Why am I getting an "Unhandled script exception: Illegal address for field 'Company ID' in script 'Security_Trigger'. Script terminated. error message after installing SmartFill? | | | | Answer: | Typically this error comes from either the SmartFill version being different than your GP version, or the creation of a custom Object that was done incorrectly.
Recommendations:
1. Ensure you have the same version of SmartFill and latest build that matches your GP version. 2. Create a new SmartFill Object by going to Tools | Setup | SmartFill | Objects. 3. Click on New. 4. Fill out all the fields correctly. |
Title:Extender window | Product: | SmartFill | | Category: | Functionality | | | | Question: | | How does SmartFill work with extender windows? | | | | Answer: | Extender is a set of generic windows and fields. Suppose you used Extender to create two objects with forms, such as Vehicles and Drivers.
Whenever you open an Extender window, you open Window1, and it re-arranges and aligns Field1 to Field25. If you open what you defined as Vehicles first, it will open in Extender’s Window1. If you then open Drivers, you will get Window2. Now close all the windows. If you open Drivers, you get that in Window1, and opening Vehicles would get you Window2.
SmartFill has to get assigned in the Repository to a specific GP Window. So suppose you choose Extender’s Window1. Well, if you do a Vehicle Lookup against that window, and you open the Drivers object through Extender, the lookup for Vehicles will work in the Drivers window, which would be confusing.
So you can use SmartFill when you have a simple use for Extender, and it will work in most cases if you have, say, just Vehicles and nothing else. That’s because you’ll only be opening Window1 with Vehicles each time in practical usage.
If you have a simple Extender setup, then you would have to determine which windows to set SmartFill against. |
Title:Lookup on ID field in window | Product: | SmartFill | | Category: | Functionality | | | | Question: | | Can SmartFill do a lookup on "Open Lookup Window on Exactly One Match" on the ID field in a window? | | | | Answer: | | If the match is on the ID, then it will not do a lookup. Opening the lookup window on the match of ID would cause an infinite loop. |
Title:Calculated Field | Product: | SmartFill | | Category: | Functionality | | | | Question: | | Can a calculated field be searched on? | | | | Answer: | | No. A calculated field can only be displayed. |
Title:Disable and re-enable SmartFill Fields | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | How do I disable and re-enable SmartFill functionality in a window field? | | | | Answer: | To disable SmartFill functionality in a window field:
1. Go to Tools>Setup>SmartFill>Repository 2. In the Repository Maintenance window, choose the Product that contains the window where you want to disable SmartFill 3. In the Repository Maintenance window choose the Object that contains the field you want to disable (e.g. Addresses) from the drop down list 4. Find the field you want to disable in the Repository list and select it 5. Click on the Delete button (the red X icon just above and to the right of the list area of the window) 6. Click OK to close the Repository window
To re-enable SmartFill functionality in a window field
1. Go to Tools>Setup>SmartFill>Repository 2. In the Repository Maintenance window, choose the Product that contains the window where you want to re-enable SmartFill 3. In the Repository Maintenance window choose the Object that contains the field you want to re-enable (e.g. Addresses) from the drop down list 4. Click the Add button (the plus symbol (+) icon just above and to the right of the list area of the window) 5. Go through the Lookup Creation Wizard 6. Click OK to close the Repository window |
Title:Temporarily disable SmartFill | Product: | SmartFill | | Category: | Functionality | | | | Question: | | How do I temporarily disable SmartFill? | | | | Answer: | You can temporarily disable SmartFill by typing something on any window that is not an exact match, so that you get the Select Record window. Click the Temporary Disable button at the bottom. You can choose to temporarily disable Just this time or For this window.
The temporarily disable SmartFill function disables SmartFill for just the User that has disabled it. No other Users are affected. Also, the disable functionality only occurs while the window is open. Once the window is closed. then SmartFill is automatically enabled again for that user and that window. |
Title:Unhandled script exception: [Microsoft][ODBC SQL Server Driver][SQL Server] Could not find stored procedure Name.dbo.spSmartFill'. error | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | Why are we getting an Unhandled script exception: [Microsoft][ODBC SQL Server Driver][SQL Server] Could not find stored procedure Name.dbo.spSmartFill'. error when we try to do lookups after creating a new company? | | | | Answer: | You are getting this message because you are using Custom SQL for one of your SmartFill objects and the stored procedure spSmartFill does not exist in the new company’s database. You can simply copy this stored procedure from an existing company database to the new one and that will give you the same functionality for that object in the new company.
You may need to also grant Execute permission to this stored procedure. You can do this by running the following SQL script:
GRANT EXECUTE ON spSmartFill TO DYNGRP |
Title:SmartFill compatibility with Integration Manager | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | Are there any issues with using Integration Manager with SmartFill enabled? | | | | Answer: | There have been a few issues when using Integration Manager while SmartFill is enabled. We recommend you disable SmartFill during the integration. Once the integration is complete, you can enable SmartFill again.
To disable SmartFill go to GP Tools>>Customize>>Customization Status. Locate the Product SmartFill and click on the Disable button.
To enable SmartFill go to GP Tools>>Customize>>Customization Status. Locate the Product SmartFill and click on the Enable button. |
Title:Message "User does not have privileges to open this window. Please contact your System Administrator." | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | Why am I getting the message "User does not have privileges to open this window. Please contact your System Administrator." when I search for an item in SmartFill? | | | | Answer: | When SmartFill is installed, all of the windows that an average User needs to use the product are automatically included in the DEFAULTUSER Security Task. Therefore, a user must be assigned to at least one Security Role that contains the DEFAULTUSER Task in order to access all of the "normal" GP windows that SmartFill requires to work. Check the User's Security settings to ensure the User is assigned to at least one Role with the DEFAULTUSER Task.
Note that even if a User is assigned to the SMARTFILL ADMIN Role, they must also be assigned to a DEFAULTUSER role.
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Title:Error message [Microsoft][SQL Native Client][SQL Server]Procedure or function spSmartFill has too many arguments specified. | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | Why am I receiving the error message, "[Microsoft][SQL Native Client][SQL Server]Procedure or function spSmartFill has too many arguments specified."? | | | | Answer: | This issue was resolved in the latest builds of SmartFill. Upgrade to the latest build of SmartFill, or edit the spSmartFill.sql stored procedure file for each of your company databases as follows:
Here’s what the top part of the stored procedure may look like now:
CREATE PROC spSmartFill @SmartFillObjectID INT, @UserID CHAR(15), @CompanyID INT, @SearchValue CHAR(50) AS DECLARE @SmartFillObjectName CHAR(50)
Make the following changes (changed lines are in bold):
CREATE PROC spSmartFill @SmartFillObjectID INT, @UserID CHAR(15), @CompanyID INT, @SearchValue CHAR(50), @SearchValue2 CHAR(50), @SearchValue3 CHAR(50), @SearchValue4 CHAR(50), @SearchValue5 CHAR(50), @SearchValue6 CHAR(50), @SearchValue7 CHAR(50), @SearchValue8 CHAR(50), @SearchValue9 CHAR(50) AS DECLARE @SmartFillObjectName CHAR(50) |
Title:Calendar was added to the shortcut bar, but the F2 key was not assigned to it because F2 is already in use | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | I added the Calendar from SmartFill to my shortcut bar, but it says F2 is already in use. How do I resolve this? | | | | Answer: | By default, when the calendar is installed per user it is defined to use the F2 accelerator key to operate. This message indicates that the F2 key is already assigned to something else, so you will need to define the calendar to use a different accelerator key. To modify which accelerator key you wish to use, please follow these steps.
Steps:
1. Right mouse click on the Calendar item on the Navigation Pane. 2. Select Shortcut Properties. 3. Modify the Keyboard Shortcut to your liking.
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Title:How do I get SmartFill to default to a sort order on a custom SQL object? | Product: | SmartFill | | Category: | Functionality | | | | Question: | | How do I get SmartFill to default to a specific sort order on a custom SQL object? | | | | Answer: | | It will always sort by the first column, so you will need to make whatever you want as the default sort order to be the first column in the list. |
Title:SmartFill access for Users and Companies | Product: | SmartFill | | Category: | Setup | | | | Question: | | How do I provide access to SmartFill for companies and/or users? | | | | Answer: | |
You can grant or remove access to companies and users by opening each SmartFill Object. At the bottom of each Object screen you’ll see an Access button. Click on it to open the access window where you can set the access for that Object. You’ll want to do this for each of the Objects where you want companies or users to have access. |
Title:Error 4 | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | What does Error 4 in the comment field of the SmartFill Repository indicate? | | | | Answer: | This error typically indicates that the field referenced in the Repository no longer exists. For example, the Account Number field on the GL_Account_Maintenance window was renamed to Account Number CS. The new name is not recognized by the Repository and therefore, does not exist. This commonly happens when there have been fields removed from a form in the GP dictionary from one release to another, but our Repository entries still refer to the fields in the old version of the form.
Recommendation:
Update the Repository by deleting the obsolete fields and adding the new fields. |
Title:Does SmartFill work on forms modified with VBA? | Product: | SmartFill | | Category: | Functionality | | | | Question: | | Does SmartFill work on forms modified with VBA? | | | | Answer: | | SmartFill will work with modified forms, when the modification is made through Modifier, but not VBA. |
Title:Rockton SmartFill error Invalid Product ID %d. occurred in script GetPhysicalTableName. | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | How do I resolve the error "Rockton SmartFill error Invalid Product ID %d. occurred in script GetPhysicalTableName."? | | | | Answer: | This is a current issue with SmartFill that we have recently discovered. This error indicates there are two objects with the Vendor ID for example, in the repository. In other words, the Vendor ID for the Vendor Maintenance window is listed in the Repository for the Vendor object and the newly added Multi-Facility Vendor's object.
Please check to see which one of the two Objects you need. If you are not using Multi-Facility then you can delete the Multi-Facility Vendors, Multi-Facility Customers, Multi-Facility Employees and Multi-Facility Items objects from the Object setup window. If you are using Multi-Facility, then you can delete the Vendors, Customers, Employees and Items objects instead.
Basically, the same field/window/form combination cannot be list in the repository under multiple objects. So it has to be removed from one of the objects in order to work correctly and without error.
After you have removed the appropriate Object(s), exit out of GP and then re-launch GP. Everything should now work correctly. |
Title:Errors: "Unable to find a table" and "Unable to include new code" | Product: | SmartFill | | Category: | Troubleshooting | | | | Question: | | I'm installing SmartFill on GP 2010 install. I get two error messages when trying to include new code that say, "Unable to find a table" and "Unable to include new code", what is the cause? | | | | Answer: | If you get an "Unable to find a table" error during the unchunking process, it is likely caused by the runtime engine not having write access to the application folder. The probable cause for this on the new versions of Windows is User Access Control (UAC). UAC will block write access to the C:\Program Files folder to prevent malicious software installing itself.
Recommendation:
You will need to use the Run As Administrator option once, to allow the code to be included. The other alternative is to disable UAC, but this will cause the system to be less secure. |
Title:Will SmartFill work with other languages besides English? | Product: | SmartFill | | Category: | Functionality | | | | Question: | | Will SmartFill work with other languages besides English? | | | | Answer: | | Yes. SmartFill will work with other country codes such as Spanish because the stored data it is pulling would be in Spanish. However, SmartFill window labels would still display in English (i.e., Select Record). |
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